Our flexible, global services provide medical support and travel assistance wherever you may go. This can help provide confidence, peace of mind and stress-free business travel. Our doctors and nurses provide compassionate support in numerous languages and are only a phone call away, contactable 24/7/365 days a year.
Market Leading Travel Assistance For Every Journey
Assist first, verify later
In an emergency we will help you immediately and validate your details later.
Access 24/7 support whenever you need it
Our flexible, global travel assistance services provide medical support, and travel assistance wherever you may go. Available inmultiple languages. 24/7/365 days a year.
Real-time risk and security alerts
Receive crucial updates in moments of crisis, advice on safety precautions and immediate actions to keep you safe all through the app.
Supporting safe and confident travel
Supporting you with security and travel inconveniences, such as evacuation assistance, lost luggage and organizing ground and aircraft transportation.
Access local emergency numbers
Wherever you are in the world, you will be able to access local emergency numbers or use our ‘SOS’ button to quickly connect with the AIG Travel Protect team.
Your travel companion
Stay organized with a comprehensive view of your travel bookings, set up alerts related to your journey, access your assistance ID card and travel certificates - helping you to stay ahead.
Comprehensive travel information
Through our market-leading app, you can access detailed information on your destination, including risk levels, health advisories and medical facilities, making every trip safer.
Download Our Travel Assistance App Today
You will have access to the AIG Travel Protect App as part of our travel assistance services.
Download the app from your App Store or scan the QR code
E-mail: Complete the claim form and send it to AIG’s dedicated claims e-mail address: claims.be@aig.com.
Application: You can also report a claim directly through the new AIG Travel Protect app by clicking on the “insurance claim” icon.
If you haven’t’ downloaded the AIG Travel Protect App before you will need to create a new account. To do this you will need your policy number and email address. Follow these instructions.
If you’ve used the AIG Travel Protect App before you will be able to access it immediately.