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Looking Ahead For You

Our flexible, global services provide medical support and travel assistance wherever you may go. This can help provide confidence, peace of mind and stress-free business travel. Our doctors and nurses provide compassionate support in numerous languages and are only a phone call away, contactable 24/7/365 days a year.

Market Leading Travel Assistance For Every Journey

Frequently Asked Questions

You will need your policy number and email address to log in. Follow these instructions.

Your employer will provide your policy number.

Visit the AIG Travel Protect App and click the red icon in the middle of the screen.

Yes, you can download the app in three easy steps, you will need to register the first time you log in only.

The app adheres to all privacy rules and regulations, including GDPR. The app’s infrastructure is held in data centres in Sweden. 

  1. AIG website: Click on this link https://digitalclaims.aig.com to easily submit your claim online.
  2. E-mail: Complete the claim form and send it to AIG’s dedicated claims e-mail address: claims.be@aig.com.
  3. Application: You can also report a claim directly through the new AIG Travel Protect app by clicking on the “insurance claim” icon.

If you haven’t’ downloaded the AIG Travel Protect App before you will need to create a new account. To do this you will need your policy number and email address. Follow these instructions.

If you’ve used the AIG Travel Protect App before you will be able to access it immediately.